First steps with IQOS ILUMA

Get to know with your new IQOS ILUMA with a few easy steps

1. Before first use, fully charge your device with Power Adaptor and Charging Cable (approximately 135 minutes). Tap the button on your IQOS ILUMA Pocket Charger to check your battery level. If the level is low, then charge the Pocket Charger with the manufacturer-approved power adaptor.

2. By pressing the button at the top of your Pocket Charger for four seconds you can turn the device ON/OFF. Then check the status lights on your IQOS ILUMA Holder to see how many experiences you have. Two lights mean it’s fully charged (ready for two uses). One light means it’s ready for one use. No lights mean the Holder needs to be charged in the Pocket Charger.

3. Gently insert a TEREA stick as seen in the video. The Autostart is activated upon insertion of the TEREA stick. If the Autostart is disabled, you can press the button on the Holder to start the experience. One vibration and lights pulsing slowly means it’s heating up the TEREA stick. Two vibrations and light(s) ON means it is ready for use.

4. When you feel another two vibrations, your IQOS time is nearly up (30 sec or 2 puffs remaining). Simply remove the TEREA stick and use a new stick for your next experience. Remember that one light means you only have one experience left, so you'll need to charge the Holder in the Pocket Charger after your next experience.

5. When your Holder is in the Pocket Charger there are two round lights that indicate the status of the Holder. When the round lights are pulsing white, this means the Holder is getting charged. One or two solid round lights on the Pocket Charger indicates how many experiences you have readily available.

Charging your IQOS ILUMA

1. Before first use, fully charge your device with Power Adaptor and Charging Cable (approximately 135 minutes). Tap the button on your IQOS ILUMA Pocket Charger to check its battery level. If the bottom of the light strip flashes yellow 3 times this means the battery is low on charge. Charge the Pocket Charger with the manufacturer-approved power adaptor. When the status bar is fully lit up, your device is fully charged and can be used up to 20 experiences.

2. Check the status lights on your IQOS ILUMA Holder. Two round lights mean your Holder is fully charged and ready for two uses. One light means you only have one use left. If the lower light blinks yellow 3 times this indicates, you need to recharge your Holder.

3. Remove the TEREA stick and insert the Holder in the Pocket Charger. The two round lights on the Pocket Charger will indicate how the Holder is charging and remain on when you have one or two uses available.

Advanced features

Autostart
Your IQOS ILUMA Holder starts preheating automatically after you insert a TEREA stick.

Lift up
By lifting up the Holder when you are not in an experience it will show how many uses are left, by displaying one or two lights.

Double tap
Simply double tap your Holder during the use and the holder will vibrate to indicate how much of the experience is left:
3 vibrations: 75-50%
2 vibrations: 50-25%
1 vibration: < 25%

IQOS ILUMA usage tips

Make sure you only use TEREA sticks with your IQOS ILUMA. They are single use so ensure you do not reinsert a used one.

Inserting TEREA sticks

Make sure you only use TEREA sticks with your IQOS ILUMA. They are single use so ensure you do not reinsert a used one.

Charging your IQOS ILUMA Pocket Charger on a daily basis is the best way to ensure your experience with  IQOS. Always charge the Pocket Charger with the manufacturer-approved power adaptor.

Keeping battery power

Charging your IQOS ILUMA Pocket Charger on a daily basis is the best way to ensure your experience with IQOS. Always charge the Pocket Charger with the manufacturer-approved power adaptor.

Our range of accessories has never been this big. Personalize your IQOS ILUMA through rings, sleeves, doors.

Customising your device

Our range of accessories has never been this big. Personalize your IQOS ILUMA through rings, sleeves, doors.

Do not use IQOS ILUMATM and TEREATM sticks with previous IQOSTM generations, as this may cause damage to your device. Do not ingest or disassemble TEREA™ sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.

IQOS ILUMA User Guide

Our IQOS ILUMA User Guide will let you deep dive into how your device works and how to use it.

Got a question?

Still have questions?
You can contact us the way you want.
Find the nearest IQOS store to you.
To see
You can also send a message on Facebook.
To see
Maybe our always-available Viber-assistant can help you.
To see
Do you have any questions? Maybe you can find the answers here.
To see
An easy way to find answers to your questions.
Our customer care center will answer all your questions.
To contact
You can also send your questions via email.
To write