It has been a quite challenging and at the same time fruitful year.
Today we will tell you about the changes we’ve made in 2022 based on your feedback and suggestions.
So, let’s go!
- DEVICE PRICES
At the begining of the year, we made the most awaited price changes for the devices, making them more affordable.
- CHANGES IN TRADE-IN PROGRAM
Reducing device prices impacted Trade-in program conditions. So if you owned an old IQOS 2.4+, Multi, 3.0 or lil SOLID 2.0, you could exchange it with a new IQOS Originals DUO with surcharge.
- NEW STORES IN REGIONS AND YEREVAN
This year we managed to open 13 new touchpoints, 12 of which are in regions and 1 in Yerevan. A complete list of all addresses can be found here.
- NEW TASTES
Based on numerous surveys, it became clear that our consumers were waiting for new tastes. And this summer, our team presented three new limited flavors to our current portfolio: Summer Breeze HEETS, Viola and Tropic Fiit. These three flavors added a touch of summer and made addition to the existing catalogue of HEETS and Fiits lines.
To learn more about all flavors and how to find your favorite is in this article.
And it’s not all, more is yet to come!
- NEW IQOS ORIGINALS DUO DEVICE
This fall we had good news, as we presented the new IQOS Originals DUO device in Armenia. It replaced IQOS 3 DUO model and was well accepted by many users due to vivid colorful solutions.
- PRICES OF IQOS ACCESSORIES
Each season brings unique mood. Accessories can be great addition to that mood. This year we also decreased the prices of all accessories. So personalization and new colors will make your character even more interesting.
- NEW lil SOLID ACCESSORIES
We also had good news for lil users. We launched a new line of lil accessories for a wide variety of combinations.
All this would not have been possible if you hadn’t shared your feedback and suggestions either through surveys, call center or by talking to our specialists in the stores.
Thank you for being with us this year!
And the year is not even over yet! Stay tuned for more changes and news!
*In case of device registration, you get extra cleaning sticks, accidental damage coverage and warranty service, even in the absence of the receipt. Use the cleaning sticks at least after 10 uses.