02/11/2022

All about "Old Device Exchange" program

If you’re an old IQOS or lil device user there is a trade-in offer, within the framework of which you can exchange your old device with a new one for a surcharge.


HOW TO USE THE OFFER?


All you need is to bring your old IQOS device, add the surcharge and get a new IQOS ORIGINALS DUO of the colour you like the most. In the proceeding picture we have presented the surcharges for different devices.


All you need is to bring your old IQOS device, add the surcharge and get a new IQOS ORIGINALS DUO of the colour you like the most. In the proceeding picture we have presented the surcharges for different devices.

There is also an additional offer for lil SOLID 2.0 users to upgrade to the new lil SOLID ES device, which is the latest generation of lil and is available in 5 different colors.


If you’re an old IQOS or lil device user there is a trade-in offer, within the framework of which you can exchange your old device with a new one for a surcharge.

In Yerevan you can use the offer in all official IQOS points (see in the table below) or order it online. Get a free delivery within Yerevan for purchases exceeding 4500 AMD. Orders placed before 16:00 will be delivered on the same day



If you have any questions, you can find the answers in the FAQ section, or by contacting our Customer Service Centre at +37444004767. And you can see the terms & conditions of the program here.


By the way, the "Old Device Exchange" program is available at all our points of sale, as well as in “Mobile Center” chain of stores. Here are all IQOS stores where the program is available:


By the way, the

IQOS service points, as well as tobacco stick points of sale can be found on our interactive map.



*In case of device registration, you get extra cleaning sticks, accidental damage coverage and warranty service, even in the absence of the receipt. Use the cleaning sticks at least after 10 uses.

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