What is IQOS

IQOS is an alternative for adult smokers who would otherwise continue to smoke and want to continue to consume real tobacco without the inconveniences of cigarettes, such as ash or smoke. It is not for people who have quit smoking or have never smoked. IQOS is PMIs recent smoke-free product that uses sophisticated electronics to heat tobacco instead of burning it to release nicotine containing vapour. IQOS and tobacco sticks are not for minors (under 18 years of age). Please refer to the Important Information section for details.

IQOS holder and pocket charger are designed to be safe, as electronic devices, when used in accordance with the instructions in the User Guide. They both comply with the EU consumer electronic safety requirements indicated by the “CE"" (European Conformity) symbols on the packaging. For more details refer to the User Guide.

If your IQOS device is not working, simply perform a reset . Still no luck? Please contact Customer Care։ +37444004767, or visit an IQOS Store nearby ․Other channels to contact us are our Viber Assistant and the IQOS Armenia Facebook chat . This service is available only for legal-age smokers .

Keep IQOS away from water, direct sunlight and/or heat. Do not leave an IQOS device for an extended period of time in a hot place, such as inside a car, as the battery or electronics may be damaged or significantly deteriorated.

1. 1. Insert the TEREA stick up to the line on the filter until the holder vibrates and light(s) pulse(s). Heating starts automatically, or by pressing the button for 1 second


2. 2. You can start using your device once the holder vibrates and the lights stay fixed


3. 3. To signal the last 30 seconds of use or that the last 2 puffs are left, the holder will vibrate with the light(s) pulsing white


4. 4. Dispose of the stick immediately after you’ve used it, simply by removing the stick from the holder and disposing of them according to your local waste disposal regulations


5. 5. Insert the holder in the charger for recharging

IQOS ILUMA i™ is the latest innovation from IQOS ILUMA™ series of heating devices. It offers a range of advanced features for a clean, seamless and more flexible experience than before. Its new Touch Screen provides instant updates on preheating status, remaining time, and the number of available experiences.
With IQOS ILUMA i PRIME™ & IQOS ILUMA i™ devices you will enjoy advanced features like Pause Mode, FlexPuff, and FlexBattery, plus up to three consecutive uses. IQOS ILUMA i™ devices are designed to be used only with SMARTCORE STICK™ and combine innovation, design, and control in every experience."