IQOS 3 DUO

The new IQOS 3 DUO has the most advanced holder within the IQOS family. It allows two consecutive uses without holder recharging . • At least 2min 20sec faster than charging the holder of IQOS 2.4 PLUS* • At least 1min 40sec faster than charging the holder of IQOS 3* • It has an IQOS ProtectPLUS™ System for better protection and reliability․ *Provided IQOS 3 DUO holder is fully charged the first time or when fully depleted; and applicable for charging IQOS 3 DUO holder from 0 to 1st use. It may depend on conditions of use, on battery life cycle, weather conditions and device usage.
To check the charge level of the IQOS 3 DUO pocket charger, press & release the pocket charger Button. The pocket charger Status light will turn ON for 3 sec to indicate battery status: 4 LEDs = more than 75% charged 1 LED = low charge.
It takes approximately 120 minutes to fully charge the IQOS 3 DUO pocket charger from an electrical outlet. Only charge IQOS 3 DUO device using IQOS AC Power Adapter and USB cable.
IQOS 3 DUO device does not require a full charge to work, however we recommend to fully charge the device before the first usage. If the IQOS 3 DUO pocket charger is fully charged, you may use the holder up to 20 times.
No, the new IQOS 3 DUO pocket charger is only compatible with IQOS 3. If you insert the IQOS 2.4+ holder into the IQOS 3DUO pocket charger, the holder will not fit because of different size. The IQOS 3 DUO holder can not be placed in the IQOS 2.4+ pocket charger, for the same reason.
You can use the IQOS AC Power Adapter from all versions. However, IQOS 3 DUO USB cable hosts a USB-C port, which is different from that of the older models. You can use the IQOS 3 Duo USB cable to charge your IQOS 3 and vica versa.
Reset your IQOS 3 DUO device by pressing and holding the pocket charger Button for 10 seconds (until lights fade out), then release. All Status Lights will turn OFF, blink three times, and progressively fade in, to confirm the reset.
You can check the holder status (how many uses are available without recharge) in two ways – either on the holder itself or on the pocket charger: To check the status on the holder, press & release the Button of the holder for one second : 2 lights – ready for two uses 1 light – ready for one use o No light – the holder is charged To check the holder status on the pocket charger, press & release the pocket charger button 2 lights – ready for two uses 1 light – ready for one use * For users who use the IQOS 3 holder with the IQOS 3 DUO charger, press & release the pocket charger button Light blinks twice - ready for two uses Light blinks once - ready for one use
IQOS 3 DUO enables two consecutive uses without an extra holder recharge between uses. They will be indicated by the two white LED lights on your holder and pocket charger. Once you have finished the first use, there will be only one light left, i.e. 2 LEDs on – 2 uses ready, 1 LED – 1 use. If you need the second use right away, your holder is instantly ready for it. If you do not need the second use right away, simply put the holder back in the pocket charger for a quick recharge to have 2 uses back again. In most cases, you can charge holder back to at least one experience faster than holder charging of any other IQOS device. Therefore, you have no waiting time between two uses.
IQOS 3 DUO vibrations are activated in the following situations։ - 1 vibration at the start of the heating, once you press the button to start - 2 vibrations, when the device is ready to be used - 2 vibrations when the experience is nearly complete, 30 seconds prior to the end of the tobacco session.
IQOS 3 DUO is designed to work in a wide range of temperatures, but best temperature for sticks is between 0°C to 40°C.
IQOS ProtectPLUS™ introduces a number of improved features related to design and technology
  • robust outer shell improves shock resistance of the device
  • new side door opening tested to guarantee reliable device performance
  • new technology provides longer battery life
  • electronic chamber* of your IQOS 3™ holder has been redesigned for improved device reliability.
  • *Electronic chamber refers to the area of the IQOS holder, where the electronic elements are located.
To check the charge level of the IQOS 3 DUO pocket charger, press & release the pocket charger Button. The pocket charger Status light will turn ON for 3 sec to indicate battery status: 4 LEDs = more than 75% charged 1 LED = low charge.